This is a member's only site provided by Leaders247. If you are interested in learning how to gain access to our private content please Click Here. Username Password Remember Me Forgot... You are unauthorized to view this page. Coaching | Firing | Performance Management Additional Best Practices to Help Leaders Deal with Difficult Situations and Correct Actions Be Professional and Think Ahead When issuing a corrective behavior document or conducting a corrective coaching session make sure to... Coaching | Firing | HR | Performance Management | Performance Plan Principles to Consider When Dealing with Negative Performance Issues The Goal of Corrective Action The goal of corrective action is not to punish a person, but to modify behavior. While the leader... Coaching | Corrective Action | Firing | HR | Performance Management The Case of the Well-Meaning Manager by Gordon Whitehead, Founder of Leaders247 Mona complained to her HR partner venting for over 30 minutes. Her last sentences were, “I’m so sick of Jim’s work – we... Apologize | Difficult People | Emotional Intelligence | Relationship Building Tip 1: Be Aware As you become aware of the emotions of others and the factors that influence those emotions, you will then be able to help others come out of a low emotional intelligence... Competency | Difficult People | Emotional Intelligence Emotional Intelligence We know from research by Daniel Goleman that emotional intelligence helps an individual thrive in high-pressure situations (Emotional Intelligence: Why it Matters More than IQ). A... Conflict | Difficult People | Team Conflict | Teams Tip 1: Change Your Reaction Tip 2: All Teams Face Conflict All teams go through a set of phases: Forming, Storming, Norming, and Performing. This model was developed by Bruce Tuckman who discovered that conflict is a... You are unauthorized to view this page.