Difficult People and Difficult Conversations Current Status Not Enrolled Price Free Get Started Login to Enroll Course Content Expand All Introduction Introduction to Difficult People and Difficult Conversations A Message From the Founder Concept #1: Challenging Employee Situations Inspirational Quote Dealing with Challenging Employees 5 Topics Expand Lesson Content 0% Complete 0/5 Steps Principle 1: Deal with People Head On Principle 2: Treat the Situation with Dignity Principle 3: Protect Confidentiality Principle 4: Use HR Case Example: The Wrong Way